Shipping Policy

What are the shipping fees?

We provide complimentary shipping within India for every item purchased through our website.

When can I expect my order to arrive?

We strive to dispatch all orders within 48 business hours. The estimated delivery time varies from product to product, ranging from next-day delivery to a maximum of 10 business days from the order placement. You can check the estimated delivery on the product detail page.

During sale periods with high order volumes, there might be a 5-7 day delay in delivery.

How do I find the estimated delivery date for a specific product?
Simply enter your delivery pin code on the product detail page to determine the estimated delivery days.

How will I receive confirmation of my order?
Upon successful order placement, you will receive the following notifications via email and text message:

     1. Email order confirmation
     2. Text message order confirmation

Can I cancel my order, and if so, how?
To cancel your order, please call us at +91 8000925700 or email us at info@rugstv.com. Order cancellations are accepted only before the shipment has been dispatched.

Once the order is canceled, the refund will be initiated and should reflect in your account within 48 business hours through the original mode of payment.

Are there any hidden costs?
Listed prices are final and inclusive of all duties and taxes.